000° · N
Build
Websites, digital tools and the Microsoft 365 & cloud foundations underneath them.
Websites from £500
Microsoft 365
Cloud
Learn more →
New: a Startup Program for early-stage teams
Quest360 · IT partner based in Cardiff
IT support that covers every angle.
Quest360 is a new kind of IT partner for growing businesses, based in Cardiff and working across South Wales and the rest of the UK. One team, four pillars: we build your technology, manage it day to day, protect it around the clock, and automate the work that shouldn't need a human.
Fixed-price websites from £500
One team across Build, Manage, Protect, Automate
Cardiff-based, UK-wide
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Pillars, one team
£0
Websites start from
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Business day reply target
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UK-based
Why Quest360
One partner, instead of a pile of vendors.
Most small businesses end up with a web developer, an IT fixer, a security add-on and no one who owns the whole picture. Quest360 is built to be the single point of contact for all of it — with fixed, upfront pricing wherever we can offer it.
Fixed-price entry point
A proper starting price, not a quote you have to chase.
Single point of contact
Build, Manage, Protect and Automate under one roof — no handoffs.
Built for growth
Start with a website or support desk, add security and automation later.
Just launched? We built Quest360 with startups in mind.
No dedicated IT hire, a stack of free trials to tidy up, and security questions starting to come from customers or investors — sound familiar? Visit the Startup Program for a plan sized to where you are, a 60-second readiness score, and a founder checklist you can keep.
Visit the Startup Program →Who we work with
Built for your industry, not a generic template.
Every sector has its own IT pressure points. Here's where we spend most of our time.
Try it yourself
Build your plan
Pick the pillars you need — this isn't a live quote, it's a starting point to bring into a conversation so we can scope something accurate together.
Your plan
Select one or more pillars to see how they fit together.
Starting point
—
Just a rough guide — your actual price could be less or more once we know exactly what you need.
Get this plan →
Why Quest360
Built to be the last IT decision you have to make.
We designed Quest360 around the gaps we kept seeing at growing businesses — not around what's easy to sell.
One team, four pillars
Your website developer, IT support and security team stop being three separate relationships.
Transparent, fixed pricing
Websites start from a published £500 — you'll always know what you're paying for.
Security built in, not bolted on
Protect isn't an upsell — it's one of the four pillars every engagement is built on.
AI & automation from day one
We look for the manual work worth automating, not just the tickets worth closing.
Three vendors, three stories
A web developer, an IT fixer and a security add-on — nobody owns the whole picture when something breaks.
Pricing that arrives as a surprise
Quotes that chase you down after the work's already started, instead of being agreed upfront.
Security bolted on after the fact
An afterthought that only gets attention once something has already gone wrong.
Manual work nobody has time to fix
Repetitive admin that everyone complains about, but nobody's had the time to automate.
How a project starts
Three conversations, not a sales funnel.
Discover
Free IT health check
We look at what you have — website, devices, security, cloud — and where the gaps are.
→
Plan
A plan across the four pillars
A straightforward proposal showing what's needed now versus later, with clear pricing.
→
Deliver & support
Built, then looked after
We build or fix what's needed, then stay on as your managed IT partner.
Quick questions
Before you reach out
It depends on what you need — websites start from a published £500, and most other services are scoped individually so you're only paying for what applies to you. We'll always give you a clear quote before any work starts.
Yes. Each of the four pillars stands on its own — plenty of clients start with just a website or just managed support, and add the others later.
It depends on the scope, but a free IT health check can usually happen within a few days of getting in touch.
Start your quest
Tell us where your IT needs attention.
However you'd rather reach us — email, WhatsApp, or a proper form — we'll point you to the right pillar.
hello@quest360.co.uk · quest360.co.uk
000° · N · Build
Websites, digital tools & the cloud foundations underneath them.
Build is the pillar most people start with — a website that actually works for your business, Microsoft 365 set up properly, and cloud infrastructure sized for where you are now. Fixed pricing from £500.
What's included
Four ways we help you build.
Website design & build
From £500 for a professional, mobile-friendly website built to turn visitors into enquiries — with a clear structure, on-page SEO basics, and a handover you actually understand.
Digital platforms & tools
Booking systems, client portals and internal tools that replace spreadsheets and manual processes with something your team will actually use.
Microsoft 365 setup
Email, SharePoint, Teams and OneDrive configured properly from day one — or migrated cleanly from whatever you're using now.
Cloud infrastructure
Servers, storage and networking hosted in the cloud and sized for where your business is today — not oversold for where it might be in five years.
Building a startup or a brand-new business?
Build is usually the first pillar early-stage teams reach for — a proper website and Microsoft 365 setup from day one. See the Startup Program for a plan sized to where you are.
See the Startup Program →How it works
From brief to launch.
01
Discover requirements
We talk through what the site or system needs to do, and for whom.
→
02
Design & build
You see drafts along the way, not just a finished surprise at the end.
→
03
Launch & handover
We launch it, show you how it works, and stay on for Manage if you want us to.
Try it yourself
Website cost estimator
A rough, indicative estimate — every project gets a proper fixed quote before we start.
Core websiteDesign, build, mobile-friendly, on-page SEO basics
£500
Booking systemLet customers book online
+£350
EcommerceSell products with online payments
+£650
Blog / news sectionPublish updates and articles
+£150
CopywritingWe help write your page content
+£200
Logo & brandingA logo and simple brand starter kit
+£250
Indicative starting price
£500
Just a rough guide, not a quote — the real price could be less or more depending on exactly what you need. We'll always confirm a fixed quote before any work starts.
Get an accurate quote →
Good to know
Build FAQs
£500 covers a straightforward brochure-style site. More pages, ecommerce, custom booking systems or bespoke design push the price up — we'll always quote clearly before starting, based on what you actually need.
We pick the platform that fits the job rather than pushing one tool for everything — sometimes WordPress, sometimes a lighter custom build. We'll explain the trade-offs before we start.
Yes — we'll review what's there first and tell you honestly whether it's worth keeping and extending, or rebuilding.
We can help structure and tighten your content, though you know your business best. It's something we scope in up front so there's no surprise either way.
Start with Build
Let's talk about what you need built.
Get a free, no-obligation quote for your website or digital project.
090° · E · Manage
Day-to-day IT that keeps people working.
Support, hosting, devices and infrastructure — handled so your team isn't the one troubleshooting wifi or chasing a slow laptop.
What's included
Four ways we help you manage.
Managed IT support
Helpdesk support for your whole team, with problems fixed remotely or on-site — not a ticket that disappears into a queue.
Hosting
Websites, email and applications hosted and monitored, so uptime isn't something you have to think about.
Device management
Laptops and phones set up, secured and kept updated automatically — from onboarding a new starter to retiring an old device.
Infrastructure
Networks, wifi and servers kept running, monitored, and documented properly — so nothing depends on tribal knowledge.
Hiring your first few people?
Managed support starts paying for itself the moment IT stops being one founder's job on the side. See how the Startup Program handles onboarding, devices and support as headcount grows.
See the Startup Program →How it works
From health check to ongoing support.
01
Health check
We review your current setup and flag what needs attention first.
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02
Onboard & monitor
Devices and systems brought under monitoring so issues are caught early.
→
03
Ongoing support
Your team gets a helpdesk to call, and we review what's working regularly.
Good to know
Manage FAQs
Day-to-day issues — software problems, account access, device troubleshooting — are covered without extra charges per ticket. Larger projects are scoped and quoted separately.
Yes, we support mixed environments — most small teams run a blend of both.
Tell us how your business actually operates and we'll agree support hours that match it, rather than assuming a 9-to-5.
Yes — most of what we do is remote by default, with on-site visits arranged when something genuinely needs hands on a device.
Start with Manage
Get IT support that just works.
Tell us the size of your team and what you're currently doing for support.
180° · S · Protect
Security that's built in, not bolted on.
Cybersecurity, backup, identity and compliance — so a phishing email or a lost laptop doesn't turn into a crisis.
What's included
Four ways we help you stay protected.
Cybersecurity
Endpoint protection, email filtering and threat monitoring set up to stop the everyday attacks that actually hit small businesses.
Backup & disaster recovery
Automated backups for your files, email and systems — tested regularly, so recovery isn't a surprise on the day you need it.
Identity & access
Multi-factor authentication, access controls and password policies that fit how your team actually works.
Compliance
Practical support toward frameworks like Cyber Essentials and GDPR — explained plainly, without the jargon.
Talking to investors or enterprise customers?
Security questions tend to arrive earlier than founders expect. Try the Startup IT Readiness Score to see where you stand before someone else asks.
See the Startup Program →How it works
From exposure to ongoing protection.
01
Assess your exposure
A plain-English review of where you're actually at risk today.
→
02
Close the gaps
We prioritise and fix what matters most first, not everything at once.
→
03
Monitor & respond
Ongoing monitoring, with a plan already in place if something happens.
Try it yourself
60-second security quick check
Five honest yes/no questions — a quick gut-check, not a full audit.
1. Does everyone use multi-factor authentication (MFA) on email and key accounts?
2. Are your backups tested, not just running in the background?
3. Would you know within a day if an account had been compromised?
4. Do leavers have their access removed immediately, not "at some point"?
5. Is there a written plan for what to do if something goes wrong?
Good to know
Protect FAQs
Yes, very often more so — most attacks are automated and untargeted, and small businesses tend to have fewer defences in place than larger ones.
It's a UK government-backed certification showing you meet a baseline of security practices. Some clients and insurers ask for it — we can guide you through what's involved.
Having a response plan in place before an incident is most of the work — we help you build one, and support you through it if it's ever needed.
We help with the technical side — access controls, backups, data handling practices. For legal advice on GDPR obligations specifically, we'd point you to a qualified advisor.
Start with Protect
Find out where you're exposed.
A free, no-obligation look at your current security setup.
270° · W · Automate
AI and automation that take real work off your plate.
Process automation, CRM and AI agents — aimed at the repeatable admin that's currently eating someone's afternoon.
What's included
Four ways we help you automate.
AI strategy
A practical look at where AI can save your team real time — without the hype, and without buying tools you won't use.
Process automation
Repetitive admin — invoicing, reporting, data entry — connected up and taken off someone's plate.
CRM
Set up or tidied up so it's actually used, with your sales and customer data living in one place instead of three.
Integrations & AI agents
Your existing tools connected together, plus AI agents built for the specific repeatable jobs worth automating.
Small team, big admin load?
Early automation is easier than late automation — there's less to unwind. See how the Startup Program applies this to a founder's day-to-day.
See the Startup Program →How it works
From manual work to automated.
01
Map the manual work
We look at where time is actually going, not where you assume it's going.
→
02
Automate the highest-impact pieces
Start with what saves the most time for the least disruption.
→
03
Refine & expand
Once it's working, we look at what else is worth connecting up.
Try it yourself
Automation value estimator
A rough, indicative estimate of what manual admin might be costing you — not a promise, just a starting point for the conversation.
Estimated value freed up per year
£0
A rough guide based on the figures above — your real result could be less or more depending on the work involved. We'll scope an accurate number together.
Talk to us about this →
Good to know
Automate FAQs
It depends on scope — we start with the highest-impact, lowest-effort wins so the initial cost is easy to justify against the time saved.
Usually it's about removing the repetitive parts of someone's job, not the job itself — freeing your team up for the work that actually needs a person.
We pick tools that fit what you already use rather than forcing a new platform on you — we'll explain the options before recommending anything.
Most likely — tell us the specific task and we'll be honest about whether it's a good automation candidate.
Start with Automate
Find the work worth automating.
Tell us what's eating your team's time and we'll tell you honestly if it's automatable.
Industries
IT built around how your industry actually works.
The same four pillars, applied differently depending on what keeps your business running. Here's where we spend most of our time.
Startups
Growing fast, wearing every hat, no dedicated IT hire yet.
Learn more →Professional Services
Law firms, accountants and consultancies where client trust is everything.
Learn more →Retail & Ecommerce
Shops and online sellers where uptime and payments can't wait.
Learn more →Charities & Non-profits
Tight budgets, and donor trust that has to be earned and kept.
Learn more →Hospitality & Trades
Restaurants, salons and tradespeople who live and die by bookings.
Learn more →Don't see your industry?
We work with growing businesses across Cardiff, South Wales and the rest of the UK, regardless of sector. Get in touch and we'll tell you honestly whether we're a good fit.
Get in touch →Startup Program
IT for teams moving faster than their systems.
You're moving fast, wearing every hat, and IT is the thing that only becomes urgent once something breaks. Quest360 gives early-stage teams a proper technology foundation without a full-time hire.
Where it shows up
Where growing startups feel it
No one owns IT
It's whoever's most technical, handling it between everything else — until they're too busy to keep doing it.
Tools bolted together
A stack of free trials and personal accounts built up over time, hard to hand over cleanly as the team grows.
Security becomes urgent overnight
Often the moment a customer or investor starts asking pointed questions about it.
Where most startups start
Many early-stage teams begin with a website (from £500) plus proper Microsoft 365 setup and the Protect essentials that customers and investors expect. Tell us where you are and we'll suggest a plan sized to it — not a package sized for a company ten times your headcount.
How the need changes
Three stages, one partner.
Idea & MVP
A real foundation, not a placeholder
A proper website and Microsoft 365 setup from day one, instead of a personal Gmail account and a page-builder trial doing the job.
→
First hires
IT stops being one person's problem
Onboarding, devices and support that scale with headcount, so the most technical person on the team can go back to their actual job.
→
Scaling & funding
Ready for the questions that get asked
The security and compliance basics investors, enterprise customers and insurers expect — done properly, rather than retrofitted under pressure.
How we help
The four pillars, for an early-stage team.
Build
A proper website and Microsoft 365 setup from day one, instead of a personal Gmail account doing the job.
Build →Manage
Support that scales with headcount instead of a fixed IT department you don't need yet.
Manage →Protect
The security basics investors and enterprise customers expect, done properly rather than retrofitted under pressure.
Protect →Automate
The manual admin that eats founder time, automated early rather than becoming an institutional habit.
Automate →Try it yourself
Startup IT Readiness Score
Five honest yes/no questions covering the basics — a quick gut-check, not a full audit.
1. Do you have a professional website, not just a social media page?
2. Is your business email on a proper platform (Microsoft 365 or similar), not a personal account?
3. Are your files backed up somewhere beyond one laptop?
4. Does everyone use MFA on your most important accounts?
5. Have you already automated at least one repetitive admin task?
Keep this
The founder IT checklist
Ten things worth having in place, roughly in the order most early-stage teams need them. Print it, save it as a PDF, or just skim it now.
- 1A live, mobile-friendly websiteNot a placeholder — something that actually represents the business to a stranger.
- 2Business email on a proper platformMicrosoft 365 or Google Workspace, not a personal Gmail account doing double duty.
- 3Domain and DNS documentedWritten down somewhere the whole team can find, not just in one person's head.
- 4Files backed up automaticallyBeyond a single laptop — and tested at least once.
- 5MFA on your most important accountsEmail, banking, and anything holding customer data.
- 6A password manager, not a spreadsheetShared logins in a spreadsheet are a matter of when, not if, something leaks.
- 7Someone clearly responsible for ITEven part-time — the whole team should know who to ask.
- 8A plan for a lost laptop or compromised accountDecided in advance, not improvised during an incident.
- 9At least one automation in placeEven something small — it's the habit that matters more than the first task.
- 10Cyber Essentials on the radarIf you sell to enterprise, government, or regulated customers, expect to be asked about it.
Want the occasional startup IT tip?
No spam, no newsletter treadmill — just the odd useful thing, sent when there's something worth saying.
For founders
Get your technology foundation right, early.
A free, no-obligation look at where you stand today.
Industries · Professional Services
IT as dependable and discreet as the advice you give.
Law firms, accountants and consultancies run on client trust — your IT needs to match that standard, not undermine it.
Where it shows up
Common pressure points
Client confidentiality
Access control and data handling need to be right, not just assumed to be right.
Uptime during business hours
Email and document access going down costs billable hours, not just convenience.
Rising security expectations
Clients and insurers are increasingly asking pointed questions about your setup.
How we help
The four pillars, for client-facing work.
For professional services firms
IT your clients never have to think about.
A free, no-obligation look at where you stand today.
Industries · Retail & Ecommerce
Systems that work when customers are buying.
Whether you sell in a shop, online, or both, your systems need to work when customers are buying — not just during office hours.
Where it shows up
Common pressure points
Peak-trading uptime
Website and payments need to hold up exactly when traffic and pressure are highest.
Data spread across systems
Stock, orders and customer data living in three places instead of one.
In-store reliability
Point-of-sale and wifi that just needs to work, every single day.
How we help
The four pillars, for retail & ecommerce.
Manage
Support and monitoring that covers evenings and weekends — when retail actually happens.
Manage →For retailers & online sellers
Keep selling, even when it's busy.
A free, no-obligation look at where you stand today.
Industries · Charities & Non-profits
IT that respects a tight budget and donor trust.
Every pound matters, and so does the trust of the donors and beneficiaries whose data you hold. We build IT that respects both.
Where it shows up
Common pressure points
Tight budgets
Stretched across many priorities, with IT rarely at the top of the list until something breaks.
Donor & beneficiary data
Needs careful, consistent handling — trust is core to what a charity is.
Volunteers & part-time staff
Need simple, well-managed access without becoming a security liability.
How we help
The four pillars, sized for a charity's reality.
Build
An accessible website built to support donations and awareness, from a fixed £500 starting point.
Build →For charities & non-profits
IT that stretches your budget further.
A free, no-obligation look at where you stand today.
Industries · Hospitality & Trades
IT that understands bookings don't stop at 5pm.
Restaurants, salons and tradespeople live and die by bookings, reviews and being reachable — not by IT jargon.
Where it shows up
Common pressure points
Booking & POS uptime
Systems that can't afford to go down at exactly the busiest moment.
Reliable wifi
For staff and customers alike, without becoming the thing everyone complains about.
Being findable online
Getting found and booked without needing a big marketing budget.
How we help
The four pillars, for a business that doesn't run 9-to-5.
For hospitality & trades
Keep the bookings coming in.
A free, no-obligation look at where you stand today.
Insights
Practical IT advice, without the sales pitch.
Short, genuinely useful reads on the things that trip businesses up most often — security basics, backups, websites, and where automation actually helps.
Startups
IT for your first 10 hires
Before headcount ten, decide how new starters get a laptop, accounts and access on day one — and how that access gets switched off cleanly when someone leaves. Doing this once, properly, is far less work than untangling it later.
Startups
When to stop running the business off a personal Gmail
A personal inbox works fine for exactly one person, right up until a co-founder, an investor, or a customer needs to see something in it. The switch to a proper business email platform is cheap and quick — the longer it waits, the more there is to migrate.
Startups
What investors and enterprise buyers actually check
A growing number of funding rounds and enterprise sales now include a short technical questionnaire — MFA, backups, a written security policy, who owns IT. None of it is hard to answer well if it's already true, which is the entire point of sorting it out early.
Security
The single change that stops most phishing losses: MFA
Multi-factor authentication won't stop every attack, but it stops the overwhelming majority of account takeovers — because a stolen password alone stops being enough. If you only fix one thing this year, start with MFA on email and any system that touches money or customer data.
Backup
A backup you haven't restored isn't a backup, it's a hope
Backups fail silently more often than people expect — a job that "completes" doesn't guarantee the data is actually recoverable. The only way to know is to actually restore a file (or a whole system) from backup periodically, and confirm it works.
Websites
What a website needs before launch, beyond "it looks good"
A working contact method, a clear reason to get in touch, a mobile-friendly layout, basic on-page SEO, and someone who can actually make changes after launch — those five things matter more to results than most design details.
Automation
Where AI genuinely saves time right now — and where it doesn't yet
Summarising, drafting, sorting and repetitive data entry are strong candidates today. Fully autonomous decision-making in anything customer-facing or high-stakes still needs a human checking the output — treat AI as a fast first draft, not a finished answer.
IT basics
The one document most small businesses don't have: an IT asset list
A simple list of every device, account and subscription your business depends on — who has access, and who to call if it breaks. It sounds basic, but it's usually the thing that turns a stressful incident into a manageable one.
Compliance
Cyber Essentials, plainly explained
It's a UK government-backed baseline covering five technical controls — firewalls, secure configuration, access control, malware protection and patching. It's not a silver bullet, but it forces a level of housekeeping that catches a lot of avoidable risk.
Have a question of your own?
We're happy to just answer it — no pitch required.
About Quest360
IT, without the blind spots.
Quest360 was built around a simple observation: most growing businesses end up with their website, IT support and cybersecurity handled by three or more separate people who never talk to each other. We think one team, working across four connected pillars, does it better — based in Cardiff, working with businesses across South Wales and the rest of the UK.
What we believe
How we try to work.
Plain English over jargon
If we can't explain it clearly, we haven't understood it well enough ourselves yet.
Fixed pricing where we can
You should know what something costs before you commit to it, not after.
Security as standard
Protect isn't an upsell we mention later — it's built into how we scope every project.
One relationship
Not a rolodex of vendors you have to coordinate between yourself.
The four pillars, again
Everything maps back to the same compass.
Build, Manage, Protect and Automate aren't separate departments — they're four angles on the same job of keeping your technology working for you.
Let's talk
Want to know if we're a good fit?
The best way to find out is a short, no-pressure conversation.
Frequently asked questions
Everything you might want to know, in one place.
Can't find your answer here? Get in touch and we'll answer it directly.
General
Quest360 is based in Cardiff, and works with growing businesses across Cardiff, South Wales and the rest of the UK — in person locally, remotely everywhere else.
We're upfront about terms before you commit to anything — ask us and we'll explain exactly what's involved for the service you need, with no pressure to bundle in things you don't.
Mostly small and growing businesses — from brand-new startups to established teams of a few hundred people — who want IT handled by one accountable team instead of several.
It depends on the scope, but a free IT health check can usually happen within a few days of getting in touch.
Pricing & getting started
It depends on what you need — websites start from a published £500, and most other services are scoped individually so you're only paying for what applies to you. We'll always give you a clear quote before any work starts.
We look at what you currently have — website, devices, security, cloud — and talk through where the gaps and opportunities are. No obligation, no hard sell.
Yes. Each of the four pillars stands on its own — plenty of clients start with just a website or just managed support, and add the others later.
Build
£500 covers a straightforward brochure-style site. More pages, ecommerce, custom booking systems or bespoke design push the price up — we'll always quote clearly before starting, based on what you actually need.
We pick the platform that fits the job rather than pushing one tool for everything — sometimes WordPress, sometimes a lighter custom build.
Yes — we'll review what's there first and tell you honestly whether it's worth keeping and extending, or rebuilding.
Manage
Day-to-day issues — software problems, account access, device troubleshooting — are covered without extra charges per ticket. Larger projects are scoped and quoted separately.
Yes, we support mixed environments — most small teams run a blend of both.
Yes — most of what we do is remote by default, with on-site visits arranged when something genuinely needs hands on a device.
Protect
Yes, very often more so — most attacks are automated and untargeted, and small businesses tend to have fewer defences in place than larger ones.
It's a UK government-backed certification showing you meet a baseline of security practices. Some clients and insurers ask for it — we can guide you through what's involved.
We help with the technical side — access controls, backups, data handling practices. For legal advice on GDPR obligations specifically, we'd point you to a qualified advisor.
Automate
It depends on scope — we start with the highest-impact, lowest-effort wins so the initial cost is easy to justify against the time saved.
Usually it's about removing the repetitive parts of someone's job, not the job itself.
We pick tools that fit what you already use rather than forcing a new platform on you.
Get in touch
However you'd rather reach us.
No phone tree, no ticket portal to log into first. Pick whichever of these is easiest.
Email us directly
For anything, however detailed. We read every message ourselves.
hello@quest360.co.ukChat on WhatsApp
Quick questions get quick answers — usually the fastest way to reach us.
Open WhatsAppFree IT health check
No obligation, no hard sell — just a look at where you currently stand.
Get startedOr send us the details
Fill this in and it opens your email app with everything pre-filled — just hit send from there.
What happens next?
1
We read your message — a real person, usually within one business day.
2
We ask a few questions if we need to, or suggest a time to talk.
3
You get a clear next step — a quote, a health check, or an honest "not a fit."
Quick answers
We aim to reply to every enquiry within one business day.
Yes — no obligation, no hard sell.
We'll tell you honestly rather than take on work we can't do well.